I recently attended this course conducted by Security Training Specialist Jim Loach from Magpie Security in Nottingham UK.
The job today is a world away from my time as a bouncer/doorman, I started off in 1979 at the Eight Bells in Church Street. In those days there was no training, no licence, no cctv, and people had no clue what rights they had or did not have have.
Today's Door Supervisor has to wear many different hats. (as a figure of speech) as can be seen below in the course content.
Common Security Industry Knowledge
Session 1: Awareness of the Law in the Private Security Industry
Session 2: Health and Safety for the Private Security Operative
Session 3: Fire Safety Awareness
Session 4: Emergency Procedures
Session 5: The Private Security Industry
Session 6: Communication Skills and Customer Care
Door Supervisor Specialist Module
Session 1: Behavioural Standards
Session 2: Civil and Criminal Law
Session 3: Searching
Session 4: Arrest
Session 5: Drugs Awareness
Session 6: Recording Incidents and Crime Preservation
Session 7: Licensing Law
Session 8: Emergency Procedures
Session 9: Dealing with Vulnerable Individuals
Session 10: Dealing with Queues and Crowds
Conflict Management Module
Session 1: Avoiding Conflict and Reducing Personal Risk
Session 2: Defusing Conflict
Session 3: Resolving and Learning from Conflict
Session 4b: Application of Communication Skills and Conflict Management for Door Supervisors
Physical Intervention Skills Module
Session 1: Introduction to Physical Skills
Session 2: Disengagement Techniques
Session 3: Escorting Techniques
The course was a real eye opener and I would recommend anyone thinking of a professional career in the security business (not just door supervision) to book early for 2017
I think I am at the age in life were very few things exceed my expectations, but this was one of them. Thank you to all those who made it possible.
Magpie Security Ltd offers the following training courses:
Level 3 Certificate in Close Protection, 17 Days
A QCF Level 2 Award in Door Supervision, 5 Days
Door Supervision, Up-Skilling, 2 Days
A QCF Level 2 in CCTV (Public Space Surveillance) Operations, 4 days
Physical Intervention, 1 and 3 Days
Conflict Management, 1 and 2 Days
Level 1 Award for Health & Safety in Construction.
MORE INFORMATION LINK http://www.magpie-security.co.uk/training.php
